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Judy Beckman's avatar

It was probably ROBIN'S life the shells saved that day.

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Brent Olson's avatar

Well, it certainly saved the potential of a relaxing day.

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Jenny's avatar

My husband points out something he calls “incremental disclosure”. That’s the situation where they tell you they need x pieces of information and when you provide it they inform you that you also need y piece of information, and providing that leads to a request for z. This has been known to go back to the beginning of the alphabet. He has a story of five visits to the DMV, the last of which led to raised voices.

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Brent Olson's avatar

I did the math...this insurance company paid out something like 2.68 billion dollars in death benefits last year. Every month they put off writing a check yields them another 12.5 million dollars in profits. I'm not proud of the raised voices but...damn.

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