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It was probably ROBIN'S life the shells saved that day.

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My husband points out something he calls “incremental disclosure”. That’s the situation where they tell you they need x pieces of information and when you provide it they inform you that you also need y piece of information, and providing that leads to a request for z. This has been known to go back to the beginning of the alphabet. He has a story of five visits to the DMV, the last of which led to raised voices.

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